Melanie Leemans

I design and build eLearning modules in Articulate Rise 360, Storyline, and H5P, translating complex processes and technical procedures into clear, step-by-step interactive learning.

Production covers screen recordings and walkthroughs in Camtasia, animated explainers in Vyond, motion graphics in After Effects, and visual assets in Photoshop, Illustrator, and Canva.

Content is packaged for SCORM/xAPI delivery through platforms like Moodle, PageUp, and LAAMP, and built to WCAG accessibility standards.

I've delivered training for energy sector and government clients, from site inductions to compliance and technical procedure training.

• Working with SMEs and stakeholders to identify learning needs and shape content
• Writing scripts, scenarios and storyboards for digital learning and video
• Creating learner guides, facilitator resources, videos and supporting communications

I'm also experimenting with HTML and game engines to bring the gaming, 3D, and education sectors together, building interactive activities that run inside a standard eLearning module.

See the eLearning work

I create clean, game-ready 3D assets in Maya and Blender, sculpted and detailed in ZBrush where needed, and textured in Substance Painter.

This covers modelling with tidy topology, efficient UV unwrapping, baking high-to-low maps (normal, AO, curvature), and optimising meshes and materials for target poly, draw call, and memory budgets.

I also build personal portfolio pieces as a hobby to keep pushing my modelling and texturing skills.

See the 3D work

I set up 3D assets in Unity (pivots, colliders, prefabs, light and occlusion maps, Addressables) and build UI/UX from Figma designs into working Unity Canvas layouts.

This covers level design that balances challenge and accessibility, testing interfaces and builds across devices for stability and correct rendering, and general in-engine implementation and polish.

I also test software applications and games as a QA tester: manual and automated testing, defect tracking, and regression testing.

Professional Scrum Master I, running project and QA workflows with the Scrum methodology and tracking work in Jira, Asana, and ClickUp.

This covers requirements gathering with SMEs and stakeholders through storyboarding, review, and sign-off, and logging tasks and bugs with work-in-progress captures for fast feedback loops.

I've run this alongside delivery rather than separately from it, overseeing QA process on projects I was also building for.

See the roles where I've done it

• Model clean, game-ready assets in Maya and Blender with tidy topology, and unwrap UVs efficiently.
• Bake high-to-low maps (normal, AO, curvature) and texture assets in Substance Painter.
• Optimise meshes and materials for target budgets: poly count, draw calls, and memory.
• Set up assets in Unity: pivots, colliders, prefabs, light and occlusion maps, and Addressables.
• Follow naming conventions, folder structure, and version control using Git and SourceTree.
• Log tasks and bugs in Jira, sharing WIPs and screen captures for fast feedback loops.
• Work from briefs or concept art, documenting steps so others can pick up the asset pipeline.
• Support level assembly: blockouts, prop placement, and scene polish where needed.

• Prepare detailed test reports documenting findings.
• Perform performance testing using industry-standard tools.
• Execute manual and automated testing of software applications and games.
• Participate in daily stand-up meetings to report progress and discuss challenges.
• Identify, log, and track defects in a bug tracking system.
• Collaborate with the development team to resolve issues during testing.

• Coordinate with designers to translate Figma designs into Unity UI layouts and implement them in-engine.
• Build and adjust UI layouts in Unity Canvas, with attention to spacing, hierarchy, responsiveness, and usability.
• Test interfaces across multiple devices and screen sizes for correct rendering, responsiveness, and functionality.
• Design level layouts that balance challenge and accessibility across player skill levels.
• Manage version control using Git and Perforce to keep source files and updates organised.
• Test game builds to check functionality, stability, and alignment with design specifications.
• Implement SFX and background music to support the player experience.

• Designed and built eLearning modules in Articulate Rise 360 and Storyline, keeping content clear, interactive, accessible, and easy to navigate.
• Translated complex processes (software and technical procedures, O&M manuals) into step-by-step interactive learning.
• Produced screen recordings and guided walkthroughs in Camtasia, animated explainers in Vyond, and motion graphics in After Effects.
• Prepared visual assets and layouts in Photoshop.
• Packaged, uploaded, and troubleshot SCORM/xAPI content in PageUp and LAAMP.
• Worked with SMEs and stakeholders on requirements gathering, storyboarding, review, and sign-off.
• Applied brand guidelines, WCAG accessibility, and responsive design for desktop and tablet use.
• Ran QA/UAT and maintained templates, style guides, and versioned source files.

• Developed structured learning experiences, working with SMEs to translate complex information into digestible, engaging modules.
• Created courses, eLearning modules, assessments, and training materials for a government sector client.
• Used Moodle and H5P, packaged content with SCORM for LMS upload, and applied xAPI to track learner interactions.
• Conducted QA testing on 3D simulations built in Unity: test plans, defect tracking, and regression testing.
• Verified fixes resolved reported issues and confirmed simulations worked as expected.
• Oversaw the QA process using the Scrum methodology, tracking tasks in Jira and ClickUp.

• Specialised in administering, maintaining, configuring, and troubleshooting SCCM 2007 (System Centre Configuration Manager); configured and tested SCCM 2012 in a dev environment.
• Specialised in administering, maintaining, configuring, and troubleshooting the Exchange Archiving System (EAS), including email archiving design architecture.
• Managed and maintained legal and user email journaling, and assisted with forensics investigations when requested.
• Administered and managed Exchange 2003 and Exchange 2010.
• Administered and maintained Active Directory 2003 and 2008, including Group Policy and DNS for the domain.
• Administered, maintained, and managed Windows Server 2000, 2003, 2008, and 2012, and client desktop operating systems.
• Assisted with third-level support for troubleshooting problems and incidents.

• Maintained and troubleshot a Windows Server 2000/2003 environment.
• Administered Active Directory: creating, deleting, and updating AD accounts.
• Managed branch servers for DNS, domain controllers, and DHCP in a 2003 environment.
• Managed and troubleshot an Exchange 2003 environment, and upgraded and reloaded server hardware.
• Managed RightFax servers and software, and a SQL environment.
• Administered the Incident Management system on behalf of Service Desk agents, providing back-office support for queries that couldn't be resolved on first contact.
• Troubleshot Exchange, AD, SQL, DNS, and DHCP queries, finding permanent solutions to implement.
• Investigated, implemented, and maintained new projects and cost-saving initiatives.

• Coordinated all problem calls and verified incidents to determine if they qualified as a problem.
• Facilitated complex problems to find the root cause, compiling RCAs and PIRPs for investigation.
• Maintained calls in the Incident Management System and kept ITIL process documentation up to date.
• Managed the Known Error Database (KEDB): maintaining entries and quality, and training new clients on its use.
• Managed all clients' reporting needs in regard to the KEDB.